The PBMLink System is a user-friendly tool built around the true needs of payers, providers, and regulators in the United Arab Emirates.

If you are a registered member and have questions regarding the use of the system, you can access the various online support tools available through the Helpdesk module within the system.

If you still have inquiries, you can call us at:

 

Dimensions Healthcare - Technical and System Related Issues  Failure to access system, login issues, functionality related inquiries, etc.

+971 50 141 7337

+971 50 815 8110

Dimensions Healthcare - Client Relationship Issues  Follow up with training issues, complains, suggestions, etc.

 +971 56 120 7460

 

ADNIC - Medical and Benefit Related Questions Issues like rejections, authorizations, reversals, medical follow ups, benefits, etc.

ADNIC Call Centers  ( from 8 am – 12:00 Midnight / 7 days  a week )

+971 2 408 0444  

 

NEXtCARE - Medical and Benefit Related Questions Issues related to member eligibility, authorizations, denials, benefit clarifications, claims follow up, clinical queries related to coverage, member queries, appeals, etc..

NEXtCARE Call Center ( 24 hours)

+971 4 209 5900